Refund policy
Easy, Honest Refunds
Last updated: July 17, 2025
We want you to feel completely confident when ordering from Ancient Glow. If something isn’t right, we’ll make it right.
Easy, Honest Refunds
If you’re not happy with your order for any reason simply email us at hello@ancientglow.co and we’ll refund you in full or send a replacement.
We also offer refunds or replacements if:
- Your package is lost or delayed
- Your product arrives damaged
- You receive the wrong item(s)
Change Of Mind Returns
If you wish to return a product/s due to change of mind, items must be returned unopened and in their original packaging. Return postage will be the responsibility of the customer.
No photos or long processes — just real customer care.
We believe in doing business with integrity and generosity. Your peace of mind matters more than keeping a sale.
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